Frequently Asked Questions

Practical tips on visas, money, SIM cards, transport, safety, weather, etiquette and more.

Visa & Entry

Do I need a visa to visit Sri Lanka?
Most travelers require an Electronic Travel Authorization (ETA). Check the official site; ensure 6+ months passport validity and onward travel.
Can I extend my stay?
Yes. Apply at the Department of Immigration in Colombo. Start early and bring passport, ETA/visa copy, and accommodation details.

Money & Payments

What’s the local currency and the best way to pay?
Sri Lankan Rupee (LKR). Withdraw at bank ATMs; cards in hotels/bigger venues; carry cash for tuk-tuks and markets. Avoid dynamic currency conversion.
Should I tip?
If no service charge is included, 5–10% is appreciated in restaurants and for guides/drivers. Round up small fares.

SIM & Internet

Where do I get a SIM or eSIM?
Dialog, Mobitel, Hutch sell tourist plans at the airport and city stores. Passport required; many devices support eSIM.
Is coverage good outside cities?
Generally good on main routes/towns; patchy in remote parks/highlands. Download offline maps as backup.

Getting Around

What’s the easiest way to move between cities?
Scenic trains (reserve seats), frequent intercity buses, or private drivers/ride-hailing (e.g. PickMe, Uber) for door-to-door convenience.
Can I self-drive?

Yes—Sri Lanka drives on the left. Tourists can get a Temporary Driving Licence (TDL) on arrival at BIA (DMT counter). Bring a full (non-provisional) foreign licence (with English or a certified translation), plus your passport and visa.

Notes

  • Covers motorcycles & light vehicles only
  • Valid up to 5 months
  • Traffic can be hectic; many visitors hire a driver
How to use tuk-tuks fairly?
Request the meter or agree a fare beforehand. Ride-hailing helps with transparent pricing.

Power & Tech

What plugs are used and what’s the voltage?

Voltage: ~230V / 50Hz

Plugs: The national standard is Type G (BS 1363). You may still encounter Type D or Type M sockets in older buildings. Some hotels provide multi-standard outlets, but it’s best to carry a Type G adapter (or a quality universal adapter).

Can I rely on public Wi-Fi?
Many cafés/hotels have Wi-Fi but speeds vary. A local data plan is most reliable.

Safety & Health

Is Sri Lanka safe for tourists?
Generally. Use hotel safes, be mindful in crowds, use registered taxis/drivers, and follow local advice during festivals/demonstrations.
Health tips I should know?
Use mosquito repellent, hydrate, high-SPF sunscreen, and drink sealed bottled water. Consider travel insurance.
Swimming and wildlife safety?
Heed beach flags; currents can be strong. In parks, keep distance, follow rangers/guides, never feed wildlife.

Weather & Seasons

When’s the best time to visit?
SW (Galle–Mirissa) is typically driest ~Dec–Mar; East/NE (Trincomalee–Arugam Bay) ~May–Sep. Highlands are cooler year-round.
What should I pack?
Breathable clothing, light rain jacket, sun protection, insect repellent, modest attire for temples, comfy shoes/sandals.

Emergencies

Who can I call in an emergency?

Save key numbers on your phone and keep them offline:

  • Police: 119
  • Ambulance (Suwaseriya): 1990
  • Fire: 110

Note: Numbers and procedures can change. Verify locally or with your accommodation.

This guide is for general orientation only. Requirements and services may change—always confirm with official sources and your accommodation or tour provider.

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